Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
We deliver within 14 business days. however, it may exceed depending on the client’s location and its accessibility.
The final information concerning your shipment will be mailed to you upon shipping
We currently don’t allow account created with us by the public.
If your order is already dispatched, and you fined need to change your shipping address, please email us with concerned details at.
Visit our tracking page at the top header, drop down customer help menu and you will find our tracking page.
All details concerning our customers are considered to e confidential and no bod outside of liberty game hall can gain access to it.
No, we don’t charge sales tax.
We ship to any country we happen to receive our clints from however shipping conditions varies according to destinations.
we ship all games in large metal boxes to avoid damages during shipping and a game per box. Your number of pages depend on the number of games you buy from us.
If you need to swap an item
Returns and Exchanges
All returns must be postmarked within seven (7) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.
If you happen to reciece the wrong item upon delivery, please kindly repackage and mail us concerning he product.
read more on how to return: Refund and Returns Policy – liberty Game Hall
If any order is damaged, please kindly take photos of the item and mail to us in not more than 5 hours from the time received and our support team shall get back. read more: Refund and Returns Policy – liberty Game Hall
All authorized returns are mailed to the same agency and addressed to which the received the delivery.
in need of customer support? visit our customer support page. Contact us (libertygamehall.com)
Fear not if you enter an incorrect shipping address. our shipping takes one to two weeks so if you mistakenly entered a wrong shipping address, simply send us a mail with the correct address and a copy of your receipt and identity to showing proof of ownership and we shall redirect the shipping as soon as possible.
Yes, all orders made can be changed or canceled of they are not yet out for delivery.
If in need of an item that is sold out, please contact us to place tour order so we can specially get the game under the terms of special request.